Digital Business
 

Wexcore stimulates Digital Business

Digitization, in all of its forms, is the transformative factor of our time, and no company can ignore the impact it will have on all aspects of commerce, including business processes, services, and transactions. WEXCORE’s Digital Business Service works collaboratively with clients to understand how to adapt to today’s disruptive digital innovations and build a long-term competitive advantage.

Our Outlook:
Succeeding in an increasingly digital world requires an innovative, forward-thinking approach. We help companies build digital business strategies that create long-term growth
1) Digital Foresight 
2) Digital Strategy 
3) Digital Business Models 
4) Digital Transformation 

Digital Foresight
What will separate the leaders from the followers in the next generation of business? We believe the answer is digital foresight. We help our clients achieve digital foresight by analyzing mega trends and planning for the impact a digital "disruptor" could have on businesses, industries, supply chains, and customers. Facebook, 3D printing, and self-driving cars are all digital disruptors. What's important is to understand which ones are true disruptors and which ones are imitators—to separate the hype from reality.

Wexcore 's Digital Business Practice constantly monitors technology innovations to ascertain their potential for becoming digital disruptors. Having a deep understanding of the most important digital trends and what those trends mean for an industry is crucial, whether your focus is on the near-future or the future-future.

Foresight is not only about developing an expansive vision of the future, but also understanding the likely impact and consequences on your business. Our digital business and technology experts engage you in thoughtful and thought-provoking dialogue and visioning sessions to evaluate the implications and possible outcomes of the most critical digital trends. Using scenario planning, and working closely with our business policy council, we help our clients imagine possible future scenarios and then formulate strategies to plan for them. Through scenario planning workshops, you escape the trap of short-term thinking and segmented analysis to strategically prepare for the future.

This is not a one-and-done effort. Rather, we turn your digitally focused mega-trend analysis, scenario planning, and strategy analysis into an ongoing strategic planning process.

Digital Strategy
Success not only hinges on foresight—anticipating what the next big digital innovation will be—but also on being prepared to capitalize on an innovation quickly. Industry leaders in the next five years will not necessarily be those that guess the right technology, but those that have the right high-impact strategies in place at the right time, and are ready to pull the trigger.

We help our clients develop digital strategies uniquely designed around their capabilities. We begin with an assessment of your current digital strategies and capabilities and the potential to capture competitive advantage. From this, we help define your desired future position. Do you aspire to be on the leading edge of digital innovation? Or do you simply want to keep up with competitors—at least for the short term?

Our comprehensive evaluation involves all aspects of your value chain, including supplier capabilities, customer-facing interactions, and even back-office functions typically not considered sources of digital advantage.

We ensure your digital strategy is aligned with your corporate strategy and articulates one vision and set of objectives. A typical strategy breaks down into a series of initiatives for creating new business opportunities and closing capability gaps required to achieve the future vision.

Digital Business Models
By now, everyone understands that customer relationships will never be the same. Customers expect perfect transparency into products and pricing, frictionless transactions, anytime and anywhere availability, and even opportunities to co-create. It is not enough to simply check the digital box: Social media? Check. Mobile? Check. Big data? Check. Rather, keeping customers happy and loyal often means developing and investing in new business models—integrating new products and services, new channels, and new marketing concepts.

Our approach to business models is fact-based. We assess the market potential and the financial benefits of launching new business models, and designing new product requirements and go-to-market plans. Not every digital initiative requires an entirely new business model, so we also work with you to upgrade your existing business operations with digital tools.
  • Integrating new products and services: All types of products today are rooted in technology and information, connected to the Web, and infused with consumers' "personal ecosystem" of apps and data. As people demand that even "dumb" products work with their "smart" products, you and your company are required to provide value-added digital services.
  • Integrating new channels: Technology offers businesses new channels to engage with customers, both in stores and virtually. The Web, tablets, mobile phones, and digital kiosks are a few of the tools businesses now use to provide customers with a successful and seamless experience. Without a channel strategy, technology is useless. We help you navigate the maze of existing and emerging channel options—and the technologies that enable them—to define the optimal strategies that drive business growth.
  • Integrating new marketing concepts: Gone are the days when marketing was a one-way street along which products and services were thrust at the consumer. Today's marketing strategies leverage digital to engage consumers in two-way dialogues throughout the purchasing lifecycle. We help you develop high-impact digital marketing strategies—creating social engagement models, providing the advanced analytical capabilities to garner and apply consumer insights, and even getting the most value from relationships with digital agencies.

Digital Transformation
Realizing breakthrough success in digital business requires not only forward-thinking strategies but also a transformation of the company's underlying functions and organizations. Ultimately, it still comes down to the basics: people, processes, and systems. Thus, while digital transformation may require a sweeping change across the organization, it can also be more targeted—toward improving business operations within a specific function by leveraging the power of digital.

We bring together Wexcore's extensive functional and transformational expertise to support clients in driving change throughout the organization to ensure the success of digital initiatives. Our transformation services also focus on improving the effectiveness of business operations within specific functions, such as the supply chain, manufacturing, HR, and finance. Our detailed assessments of the operational, technical, and organizational changes required, our development of detailed implementation plans, and our implementation support all serve to help clients embed change throughout the organization.
  • Digital organization: Whether the end goal is to bring digital business models to market, to manage new operating models, or to meet the changing demographic and geographic needs of the workforce, companies are faced with an imperative to evolve their organizational paradigms. We leverage our organizational and transformational capabilities to map out required changes across all aspects of the organization, including culture, roles, skills, resource configuration, organization and governance models, and performance incentives.
  • Integrated supply chain: Today's supply chains are being pushed to their limits to facilitate a seamless flow of goods through a proliferation of channels. Increasing consumer and trading partner demands for anytime, anywhere delivery of goods and near real-time information on a widget's location within the supply chain are creating a whole new level of complexity. Our supply chain experts help clients design and improve supply chain networks and operations to deliver goods to consumers at the right place, at the right time, no matter where or how they buy. They also apply their know-how in leveraging digital innovations created via mobile technologies, micro-sensors, big data, and even social networks to improve operating efficiency and to facilitate unprecedented levels of predictability and collaboration across the supply chain.
  • Digital Economy: Typically, one does not think first of finance, HR, and facilities management as prime candidates for a "digital makeover." However, with the aid of digital innovations, all have the potential for significant improvements in efficiency and effectiveness. From improving teaming with enterprise social networks to applying social networking tools and techniques to talent acquisition development and retention to using ramification or augmented reality for training or workforce enablement we help clients clarify the improvement target and determine the right tools to improve teaming, decision making, and the way work gets done.
  • Big data and analytics: A hallmark of digital innovation is the proliferation of data being generated. Consumers leave traces of their identities and behaviours across different social networks and eCommerce sites, and devices embedded with smart technology generate, send, and receive data. As a result, companies have more data than they know how to handle. We help clients understand the data they have and how to transform it into valuable insights. Our analytics practitioners work with clients to develop a successful road map for developing and improving big data analytics, helping them to deploy the right data management platform, to develop the right capabilities, and to invest in using the best-fit advanced analytics tools. These practitioners use sophisticated visualization solutions to present information more clearly and compellingly, increasing clients' ability to interact with their models and data. They also use predictive analytics to help clients navigate their increasingly complex organizational structures, supply chains, and customer bases to understand "what's next" and what they should do to capitalize on emerging opportunities.
  • Digital IT architecture: The traditional IT functions are under siege. They are being challenged by digital changes such as the consumerization of technology, the onslaught of new tools that can be easily purchased and downloaded by any department, and an increasing push to integrate new technologies and "move to the cloud." As a result, CIOs and their colleagues are grappling with basic questions such as "Who owns digital?" And they are asking complex questions about how to integrate new tools into the existing IT backbone and how to build the infrastructure for delivering digital products and services to consumers. Our strategic IT practitioners help clients answer these questions and develop IT architecture and processes that are aligned with their digital business models and operating models.

 
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